Refund policy

The Art of Lost Communication cards
Because each card is custom printed for you when you order, we're not able to accept returns or exchanges for reasons like a change of mind. If your card arrives damaged, misprinted, or the wrong item, contact us within 14 days of delivery with a photo of the issue, and we'll send a replacement or issue a refund at no cost to you.

Books
If a book arrives damaged or defective, contact us within 14 days of delivery for a replacement or refund. Books purchased directly through Amazon should be returned through Amazon's own return process instead.

How to request a refund or replacement
Email robinrcolecreative@gmail.com with your order number and a description (and photo, if applicable) of the issue. We'll respond within 2 business days.

Refund timing
Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank.